Privacy and cookie policy

Last updated: 23 October 2026

We care about your privacy. Below we explain what data we process in connection with this website and with contacting us, why, and what rights you have (GDPR – Regulation (EU) 2016/679).

1. Data controller

The controller is Majster Handy, Wrocław, Poland, tax ID (NIP) 8992858769. For data protection matters call or message us on WhatsApp: 577 622 303.

2. What data we process and why

• Contacting us (phone, WhatsApp, Instagram, Facebook, TikTok): your name, phone number, the content of your message, the address where the service is to be carried out. Purpose: answering your enquiry, quoting, scheduling and performing the service (Art. 6(1)(b) GDPR), then accounting and, if needed, defending claims (Art. 6(1)(c) and (f)). We keep it until the matter is closed and, if a contract is made, as long as tax law requires or until claims expire.
• Website statistics (Google Analytics 4): a pseudonymous identifier in cookies, approximate location, device and browser type, pages visited, visit time, referral source. Purpose: seeing how the site works and improving it. We switch this on only with your consent (Art. 6(1)(a) GDPR and Art. 173 of the Polish Telecommunications Law). Data in Google Analytics is kept for up to 14 months.
• Server technical data (IP address, date and time, browser): processed by the hosting provider to run and secure the site (Art. 6(1)(f) GDPR, our legitimate interest). Kept for a short period set by the provider.

3. Cookies and browser storage

• Necessary (no consent needed): your cookie choice (mh_consent) and your chosen site language (mh_lang) are stored in your browser.
• Analytics (only with consent): _ga, _ga_BPB1E0VSF2 (Google Analytics). We do not use advertising cookies and do not profile you for marketing.

You can withdraw or give consent again at any time: click “Cookie settings” in the page footer. Withdrawing consent does not affect the lawfulness of processing before withdrawal. You can also delete cookies in your browser settings.

4. Recipients

• Google Ireland Ltd. / Google LLC – analytics (only with consent).
• Netlify, Inc. – website hosting.
• Meta (WhatsApp, Instagram, Facebook) and TikTok – if you contact us through these services; their own privacy policies apply.

Some of these providers are based in the USA. Data is transferred on the basis of the European Commission’s adequacy decision (EU-US Data Privacy Framework) or standard contractual clauses. The site does not load plugins or scripts of social networks: when you click the Instagram, Facebook or TikTok button you leave our site.

5. Your rights

You have the right to access your data, rectify it, erase it, restrict processing, data portability, and to object to processing based on legitimate interest. You may also withdraw consent at any time. To use your rights, contact us by phone or WhatsApp. You can also lodge a complaint with the President of the Polish Personal Data Protection Office (UODO, ul. Stawki 2, 00-193 Warsaw, uodo.gov.pl) or another EU data protection authority.

6. Voluntary provision and automated decisions

Providing data is voluntary, but needed to answer your enquiry and perform the service. We do not make automated decisions and do not profile users.

7. Changes

We may update this policy; the date of the last change is shown at the top of this page.